Privacy Policy

Controller: Chasen Macer, Los Angeles County, California, support@fiveminutereply.com.

What we collect and why

• Prospects (B2B outreach). business name, business website, business contact name and role, business email or phone published by the business or supplied by a licensed data vendor, and publicly observable facts about the business website. Legal basis: legitimate interest in marketing relevant services to businesses (GDPR Art. 6(1)(f)); we contact corporate bodies only, never sole traders in the UK/EU. You can object at any time: reply "unsubscribe" or use the one-click link; we honor it within 24 hours and keep your address on a suppression list so we do not contact you again.
• Clients. contact details, billing details (processed by Stripe), and the access you grant us. Legal basis: contract.
• Website visitors. server logs and, if enabled, privacy-respecting analytics. No ad tracking.

Retention. Prospect data: 90 days after last contact, then deleted. Client data: duration of the engagement plus records required by tax law. Suppression list: indefinitely (it exists to protect your opt-out).

Processors. Stripe (payments), our cold-email tool (Instantly), our hosting provider, and AI vendors (Anthropic and/or OpenAI) that process text we send them to draft and review work. A current list is available on request.

Fonts. Every page on this site loads web fonts from Google Fonts, so your browser requests files from fonts.googleapis.com and fonts.gstatic.com. That request sends your IP address and your browser user agent to Google. We set no cookies for it and we receive nothing back from it.

Your rights. Access, correction, erasure, restriction, portability, objection. Email support@fiveminutereply.com; we respond within 7 days. EU/UK residents may complain to their supervisory authority.

Security. Secrets in environment stores, encrypted drives for personal data, delegated access only, no passwords stored.

Last updated September 17, 2026.